Curious Cat Help Centre

Why is my account locked? 1

• Why is my account locked?

Why was I screened out of a survey? 1

• Why was i screened out of a survey?

Your system rating and restricted usage 3

• Your system rating and restricted usage
• Maintaining a healthy system rating
• Quality Warning advice

I want to delete my account 1

• I want to delete my account

Support team hours and response times 1

• Support team hours and response times

How does Curious Cat work? 4

• Tasks matched on your profile
• Tasks matched on location
• Tasks matched on advertising exposure
• What is Streaks?

Simple ways to maximise your earnings 1

• Simple ways to maximise your earnings

Invite a friend promotions 1

• Invite a friend promotions

Support team hours and response times 1

• Support team hours and response times

Community Behaviour Guidelines 1

• Community behaviour rules

Who can join Curious Cat? 1

• Who can join Curious Cat?

Creating an account with your phone number 1

• Creating an account with your phone number

Limit of one account per person 1

• Limit of one account per person

Retrieving an account attached to an old mobile number 1

• Retrieving an account attached to an old mobile number

Can I use Curious Cat at the same time as other survey apps? 1

• Can I use Curious Cat at the same time as other survey apps?

I want to delete my account 1

• I want to delete my account

Why is my account locked? 1

• Why is my account locked?

How do I get my account unlocked? 1

• How do I get my account unlocked?

Why was I screened out of a survey? 1

• Why was I screened out of a survey?

Why didn’t i get paid for a task? 1

• Why didn’t i get paid for a task?

I have no tasks in the app 1

• I have no tasks in the app

Report a broken survey 1

• Report a broken survey

Cashing out with Paypal 1

• Cashing out with Paypal

Cashing out with Truemoney 1

• Cashing out with TrueMoney

Cashing out with OVO, Shopeepay or DANA 1

• Cashing out with OVO, Shopeepay or DANA

I’m getting a cash out error code 1

• I’m getting a cash out error code

My withdrawal hasn't reached my account 1

• My withdrawal hasn't reached my account

I have a cash-out delay 1

• I have a cash-out delay

Why only humans can cash-out 1

• Why only humans can cash-out

Your system rating and restricted usage 3

• Your system rating and restricted usage
• Quality Warning advice
• Maintaining a healthy system rating

Passive research panels explained 1

• Passive research panels explained

MAX panel 4

• How does MAX work?
• Earning points from the MAX panel
• Joining and leaving the MAX panel
• Why aren’t I earning my MAX points?

AMPD panel 1

• How does the AMPD Digital Profiler Panel work?