Curious Cat Help Centre

Why is my account locked? 1

• Why is my account locked?

Why can't i cash out? 1

• Why can't i cash out?

How can i delete my account? 1

• How can i delete my account?

What is the Curious Cat App and how does it work? 1

• What is Curious Cat and how does it work?

Why didn’t I get points for doing a task? 1

• Why didn’t I get points for doing a task?

My cash is not in my Paypal account? 1

• My cash is not in my Paypal account?

Why did I get screened out of a survey? 1

• Why did I get screened out of a survey?

System ratings 3

• Locked accounts and your System Rating
• Why does my Cash out date keep moving?
• Why can’t I cash out?

What is it and how does it work? 1

• What is the Curious Cat App and how does it work?

Can I join other survey apps too? 1

• Can I join Curious Cat and other survey apps?

What information do we need? 1

• What information do we need and use to get you tasks on the Curious Cat?

Why and how do I enable location sharing? 1

• Why and how do I enable location sharing?

Why is it not available in my country? 1

• Why is it not available in my country?

Who can join our Curious Cat panel? 1

• Who can join our Curious Cat panel?

Tasks 8

• Why did I get screened out of a survey?
• Do I get points if I get screened out?
• What if a researcher uses my information without paying me?
• How long do I have to complete a task?
• Why can’t I re-start/resume a task?

View all 8

Points 3

• Why didn’t I get points for doing a task?
• I haven't received the £2 from a Facebook Ad?
• Where are the points for each task?

Why is my account locked? 1

• Why is my account locked?

Can I have more than one account? 1

• Can I have more than one account?

Why do I have to sign up with my number? 1

• Why do I have to sign up with my phone number?

How can I change my phone number? 1

• How can I change my phone number?

How can I delete my account? 1

• How can i delete my account?

How can I change my Paypal email? 1

• How can I change my Paypal email address?

My cash is not in my Paypal account? 1

• My cash is not in my Paypal account?

Using TrueMoney 3

• What is TrueMoney?
• How do I cash out using TrueMoney?
• My money isn’t in my TrueMoney account?

AMPD Digital Profiler 1

• What exactly is the AMPD Digital Profiler and how does it work?

Automatic Content Recognition (ACR)? 1

• What is Automatic Content Recognition (ACR) and how does it work?

Refer a friend 1

• Invite a friend promotion

Beta testing programme 1

• Beta testing programmes

MAX Research Panel 8

• What is MAX?
• What market research data does MAX collect?
• Earning points from the MAX panel
• Why is MAX better than traditional surveys?
• How do I join MAX?

View all 8

TH-refer a friend 1

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