Curious Cat Help Centre
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Knowledge base
Popular questions
Why is my account locked?
1
Why is my account locked?
Why was I screened out of a survey?
1
Why was i screened out of a survey?
Your system rating and restricted usage
3
Your system rating and restricted usage
Maintaining a healthy system rating
Quality Warning advice
I want to delete my account
1
I want to delete my account
Support team hours and response times
1
Support team hours and response times
Making the most of Curious Cat
How does Curious Cat work?
4
Tasks matched on your profile
Tasks matched on location
Tasks matched on advertising exposure
What is Streaks?
Simple ways to maximise your earnings
1
Simple ways to maximise your earnings
Invite a friend promotions
1
Invite a friend promotions
Support team hours and response times
1
Support team hours and response times
Community Behaviour Guidelines
1
Community behaviour rules
Creating, updating and deleting accounts
Who can join Curious Cat?
1
Who can join Curious Cat?
Creating an account with your phone number
1
Creating an account with your phone number
Limit of one account per person
1
Limit of one account per person
Retrieving an account attached to an old mobile number
1
Retrieving an account attached to an old mobile number
Can I use Curious Cat at the same time as other survey apps?
1
Can I use Curious Cat at the same time as other survey apps?
I want to delete my account
1
I want to delete my account
Account locked or needing a review
Why is my account locked?
1
Why is my account locked?
How do I get my account unlocked?
1
How do I get my account unlocked?
Tasks, screenouts, missing points, broken surveys
Why was I screened out of a survey?
1
Why was I screened out of a survey?
Why didn’t i get paid for a task?
1
Why didn’t i get paid for a task?
I have no tasks in the app
1
I have no tasks in the app
Report a broken survey
1
Report a broken survey
Cashout issues and questions
Cashing out with Paypal
1
Cashing out with Paypal
Cashing out with Truemoney
1
Cashing out with TrueMoney
Cashing out with OVO, Shopeepay or DANA
1
Cashing out with OVO, Shopeepay or DANA
I’m getting a cash out error code
1
I’m getting a cash out error code
My withdrawal hasn't reached my account
1
My withdrawal hasn't reached my account
I have a cash-out delay
1
I have a cash-out delay
Why only humans can cash-out
1
Why only humans can cash-out
System ratings and restrictions
Your system rating and restricted usage
3
Your system rating and restricted usage
Quality Warning advice
Maintaining a healthy system rating
MAX and AMPD panels
Passive research panels explained
1
Passive research panels explained
MAX panel
4
How does MAX work?
Earning points from the MAX panel
Joining and leaving the MAX panel
Why aren’t I earning my MAX points?
AMPD panel
1
How does the AMPD Digital Profiler Panel work?
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