This means the location we detected while you tried to cash out doesn't match the country your account is registered in, so you won't be able to cash out at this time. This is usually because you're travelling outside your registered country - for example, you're registered in Germany but on holiday in Italy - you'll be able to cash out again once you're back in Germany.


If you're already in your registered country and see this, tap "Refresh App" to re-check your location. You can tap "Go to Settings" on the error screen to make sure location access is turned on for Curious Cat.

Go back to the app


Still stuck? Contact our support team and quote error 2000 at cash out.

Note: We'll always do our best to help, but unfortunately, this is a system check we're unable to override on our end, so these steps above are the best way to resolve it.