Curious Cat Help Centre

Why did i not qualify for a survey? Not qualifying for every survey is completely normal, but we understand it can be frustrating.   We match the best ta...

  All survey’s payout when completed in full, so sadly we can’t payout if you are screened out from a survey.  We do, however,  offer you a bonus reward o...

If we identify that a researcher has deliberately created a survey to collect answers without paying our users we will take further action. We (like you) on...

Typically you have 1hr to complete a survey and 48hrs to complete an app download task. After this period, tasks will be marked as expired/abandoned and the...

In accordance with best practice research guidelines, you may only start a survey once, and the answers you provide cannot be changed once they have been su...

We are constantly working to improve the quality of the tasks that we provide you, but we also count on your help to identify problematic tasks! To leave y...

We are constantly adding new tasks and surveys to the app but you’ll notice that some days are busier than others, and there might be variations in the numb...

We’re sorry you’ve experienced an error whilst completing a task. If it’s happened, we’ll need to investigate further.  Please contact our support team wit...